Course description

This training provides comprehensive coverage of ISO/IEC 17025:2017, the global standard for the competence of testing and calibration laboratories. It focuses on interpreting and applying both the technical requirements and the quality management system (QMS) components needed to achieve or maintain accreditation. Designed for laboratory professionals, quality managers, and assessors, this course walks participants through risk-based thinking, impartiality, traceability, equipment control, method validation, and reporting. It prepares organizations to meet international expectations for accuracy, reliability, and consistency of laboratory results.

What You’ll Learn

By the end of the course, you will be able to:

• Understand the structure, purpose, and scope of ISO/IEC 17025:2017

• Interpret key clauses: impartiality, confidentiality, competence, and risk-based thinking

• Implement technical controls for equipment, calibration, and environmental conditions

• Establish traceability of measurements and metrological confirmation

• Validate test methods and handle method deviation or development

• Manage personnel competence, training records, and role-specific responsibilities

• Create a quality management system aligned with ISO 9001 principles

• Control documents, records, and internal audits under ISO/IEC 17025

• Conduct root cause analysis, corrective actions, and management reviews

• Prepare for external audits, accreditation visits, and continual improvement

Who Should Attend

• Laboratory Quality Managers and Supervisors

• Technical Managers and Analysts

• Calibration and Testing Lab Staff

• Internal Auditors and QMS Coordinators

• Accreditation and Regulatory Compliance Teams

• Metrology, Life Sciences, Food, Pharma, Environmental, and Construction Labs

• Organizations pursuing NABL, A2LA, UKAS, or ILAC recognition

Recommended

• Basic familiarity with laboratory practices is helpful

• No prior ISO/IEC 17025 certification required

• Useful as a pre-requisite for ISO/IEC 17025 Internal Auditor or Assessor training