- ACS Academy
- Flexible Learning, Lasting Success
-
- info@acs-academy.ca
- (604) 924-5506 ext.377
- 318-901 Third Street West, North Vancouver, BC, V7P 3P9
As the holiday season approaches, please note our adjusted front desk office hours:
This comprehensive course provides the knowledge, practical tools, and implementation strategies required to establish, implement, maintain, and continually improve an Asset Management System (AMS) in accordance with ISO 55001:2024.
Participants will gain a thorough understanding of asset management principles, the requirements of ISO 55001, and internationally recognized best practices for managing physical assets throughout their lifecycle. The course combines theory with practical implementation techniques, enabling organizations to improve asset performance, reduce lifecycle costs, manage risks, and support long-term organizational objectives.
The course covers the complete implementation process from organizational context through leadership, planning, support, operation, performance evaluation, and continual improvement, while preparing participants for successful certification.
By the end of this course, you will be able to:
This course provides a complete guide to implementing ISO 37001:2016, the international standard for establishing, implementing, maintaining, and improving an Anti-Bribery Management System (ABMS). Designed for organizations of all sizes and sectors, ISO 37001 helps prevent, detect, and respond to bribery risks. Participants will learn how to build a risk-based compliance program, promote a culture of integrity, and meet global anti-corruption expectations.
By the end of the course, you will be able to:
Understand the structure and scope of ISO 37001:2016.
Identify bribery risks and apply a risk-based approach to prevention and controls.
Develop and implement anti-bribery policies and procedures.
Establish clear roles, responsibilities, and oversight mechanisms.
Conduct due diligence on personnel, business associates, and transactions.
Integrate anti-bribery controls into procurement, contracts, and financial systems.
Implement reporting mechanisms, whistleblower protection, and investigation procedures.
Monitor, audit, and continuously improve your ABMS.
Align your organization’s program with international laws such as the FCPA, UK Bribery Act, and local legislation.
Prepare for ISO 37001 certification or internal assessment.
Compliance and Ethics Officers
Legal, Audit, and Risk Professionals
Procurement and Finance Managers
Board Members and Executives
Anti-Corruption and Governance Consultants
Public and Private Sector Leaders in high-risk industries
No prior ISO 37001 knowledge required
Beneficial for organizations operating in high-risk jurisdictions or government sectors
Strong fit for entities seeking to demonstrate compliance and corporate integrity
ISO 37001 requirements and implementation
Bribery risk assessment and mitigation
Due diligence frameworks for third parties
Anti-bribery controls in contracts and payments
Whistleblower mechanisms and incident response
Internal audit of anti-bribery systems
Alignment with global anti-corruption laws
Ethical leadership and governance
Certification readiness and audit trail development
This course provides comprehensive guidance on implementing ISO 30201:2019, the international standard that outlines the core principles and framework for a Records Management System (RMS). ISO 30201 is part of the ISO 30300 family and supports organizations in ensuring the integrity, reliability, usability, and preservation of records over time. This training equips professionals with the tools to establish a records management framework aligned with organizational objectives, regulatory requirements, and digital transformation initiatives.
By the end of the course, you will be able to:
Understand the purpose, scope, and terminology of ISO 30201:2019.
Identify the structure and components of a records management system (RMS).
Align RMS policies and procedures with ISO 30301 and ISO 15489 standards.
Define roles and responsibilities for records governance and lifecycle management.
Establish processes for creating, capturing, classifying, and securing records.
Apply risk-based approaches to retention, access, and disposal of records.
Manage digital records, metadata, and system interoperability.
Ensure compliance with legal, regulatory, and ethical obligations.
Support audits, investigations, and business continuity through reliable records.
Monitor and improve the RMS based on performance indicators and feedback.
Records and Information Managers
Document Controllers and Archivists
Compliance and Governance Officers
Risk and Legal Affairs Professionals
IT Professionals managing document systems
Consultants implementing RMS or ISO 30301 systems
Prior experience with document control or compliance is helpful
No prior ISO 30201 experience required
Suitable for public, private, and nonprofit sectors managing sensitive or critical records
ISO 30201 clause interpretation
Records lifecycle governance
Risk-based records retention planning
Digital records and metadata management
Records access, privacy, and security controls
Compliance with ISO 30301, ISO 15489, and local laws
RMS audit readiness and documentation
Integration with quality or information management systems
Continuous improvement of records processes
This course provides practical guidance on implementing ISO 22483, the international standard for ensuring quality, safety, and professionalism in the provision of tourist services. Targeted at tourism service providers, including hotels, tour operators, and destination management companies, the course focuses on service delivery, staff competence, sustainability, customer satisfaction, and accessibility. The training helps organizations align with international best practices to improve customer experience, support sustainable tourism, and enhance service reputation.
By the end of the course, you will be able to:
Understand the structure and scope of ISO 22483:2020 and its application in tourism services.
Define quality and professionalism requirements for tourist service providers.
Apply standardized practices for customer communication, safety, hygiene, and sustainability.
Ensure staff qualification, training, and multilingual capability to meet diverse customer needs.
Manage service delivery elements including reception, accommodation, catering, and activities.
Promote inclusiveness and accessibility for tourists with specific needs.
Establish procedures for monitoring customer satisfaction and handling complaints.
Integrate sustainability, local culture promotion, and environmental protection practices.
Develop documentation and policies aligned with ISO 22483 guidelines.
Prepare your organization for ISO 22483 certification or tourism excellence audits.
Hotel and Hospitality Managers
Tour Operators and Travel Agency Professionals
Destination Management Company (DMC) Teams
Quality and Service Excellence Officers in tourism
Compliance and Sustainability Managers in the travel sector
Consultants supporting service improvement or tourism certification
Experience in tourism or hospitality operations is helpful
No prior ISO certification knowledge is required
Suitable for both public and private organizations offering tourism-related services
ISO 22483 clause interpretation and application
Customer service excellence in tourism
Staff competence and multilingual service readiness
Accessible and inclusive tourism planning
Hygiene, safety, and environmental compliance
Sustainable tourism integration
Service documentation and quality control
Customer satisfaction and feedback systems
Certification or compliance audit preparation
This course provides an in-depth understanding of ISO 22316, the international standard offering guidance on organizational resilience. It helps organizations strengthen their ability to anticipate, prepare for, respond to, and adapt to incremental change and sudden disruptions. Unlike prescriptive systems, ISO 22316 provides a framework based on key principles such as leadership, culture, shared vision, and risk awareness. This training empowers participants to embed resilience into strategy, operations, and organizational culture across all sectors.
By the end of the course, you will be able to:
Understand the purpose, scope, and principles of ISO 22316:2017.
Define organizational resilience and its relationship with risk, business continuity, and sustainability.
Identify the elements that contribute to resilience: leadership, communication, culture, and resources.
Assess current organizational capabilities and gaps in resilience.
Develop strategies that improve adaptability, flexibility, and responsiveness.
Align resilience activities with governance, performance, and stakeholder expectations.
Foster collaboration, innovation, and a shared vision across the organization.
Create a roadmap to embed resilience thinking in organizational systems.
Integrate ISO 22316 with related standards (ISO 22301, ISO 31000, ISO 9001, etc.).
Monitor and evaluate improvements in resilience through relevant indicators.
Risk and Resilience Managers
Business Continuity and Crisis Management Professionals
Executive and Strategic Leaders
Governance, Risk, and Compliance (GRC) Officers
Organizational Development and HR Leaders
Consultants supporting organizational transformation and continuity
Familiarity with organizational strategy, risk, or business continuity is helpful
No prior experience with ISO 22316 required
Useful for both public and private sector organizations across industries
ISO 22316 principles and application
Organizational resilience gap assessment
Resilience strategy development
Stakeholder engagement and leadership alignment
Integration with ISO 22301 (BCMS) and ISO 31000 (Risk Management)
Adaptive capacity planning
Culture and behavioral enablers of resilience
Measurement and continual improvement of resilience
This practical course provides a comprehensive introduction to the principles and implementation of HACCP (Hazard Analysis and Critical Control Points), the globally recognized system for food safety. You will learn how to identify hazards, determine critical control points (CCPs), and develop preventive controls to ensure food safety across the supply chain. The course follows Codex Alimentarius principles and aligns with regulatory and industry standards, equipping participants to build a working HACCP plan tailored to their operations.
By the end of the course, you will be able to:
This course provides a structured approach to understanding and applying the requirements of ISO 22000:2018 for developing a robust Food Safety Management System (FSMS). It combines theoretical principles with practical tools to help you design, document, and implement an FSMS that ensures safe food practices, manages risks, and meets customer and regulatory expectations. All activities are mapped to clauses 4–10 of the standard, enabling participants to build systems that support hazard control, compliance, and continual improvement.
By the end of the course, you will be able to:
ACS Academy is a federally registered Canadian provider of training and consulting services, offering accredited certificate programs, industry-focused training, and support for management systems and international standards. Backed by experienced professionals with hands-on expertise, ACS Academy delivers practical, high-quality solutions that help organizations achieve compliance, operational excellence, and sustainable growth across industries.