Course description

This course provides comprehensive training in Health, Safety, and Environmental (HSE) management, equipping participants with the knowledge and tools to build, implement, and sustain a robust HSE system in any organization or industrial sector. Aligned with global standards such as ISO 45001 and ISO 14001, the training supports participants in recognizing workplace hazards, reducing environmental risks, improving compliance, and fostering a proactive safety culture. It’s ideal for professionals responsible for HSE, quality, sustainability, or operational risk.

What You’ll Learn

By the end of the course, you will be able to:

• Understand the principles and structure of HSE management systems

• Apply ISO 45001 and ISO 14001 requirements in practical settings

• Identify and assess workplace health and safety risks

• Implement effective hazard controls and risk mitigation strategies

• Ensure environmental compliance (e.g., waste, water, emissions, energy)

• Build emergency preparedness and incident response plans

• Conduct HSE audits and inspections using checklists and observation methods

• Promote a safety culture and employee participation in HSE programs

• Document and monitor HSE performance with KPIs and reporting tools

• Integrate HSE into broader management systems and sustainability goals

Who Should Attend

• HSE Officers, Managers, and Coordinators

• Plant Managers and Operations Heads

• Safety Engineers and Environmental Officers

• HR and Compliance Managers

• Site Supervisors and Facility Maintenance Teams

• Quality and Risk Management Professionals

• ISO 45001 / 14001 Implementation Teams

• Contractors and Construction Safety Personnel

Recommended

• No prior ISO certification required

• Useful for all industries: manufacturing, construction, logistics, oil & gas, healthcare, pharma, food, etc.

• Recommended as a foundation before taking Lead Auditor or Advanced HSE certifications

Course Description

This specialized course equips participants with the knowledge and tools to design, implement, and maintain a sustainability management system (SMS) for tourism and accommodation facilities in alignment with ISO 21401:2018. Participants will learn how to manage environmental, social, and economic aspects in hotels, resorts, and similar establishments to promote responsible tourism and operational excellence. The training covers planning, stakeholder engagement, sustainable resource management, and continual improvement practices that enhance guest experience while minimizing negative impacts on local communities and ecosystems. The course connects ISO 21401 with related frameworks, including ISO 14001 (environmental management), ISO 26000 (social responsibility), and the UN Sustainable Development Goals (SDGs).

What you’ll learn

By the end of this course, you will be able to:

• Understand the scope, principles, and structure of ISO 21401:2018.

• Identify and assess sustainability issues across environmental, social, and economic dimensions.

• Establish sustainability objectives, policies, and performance indicators for accommodation services.

• Develop and implement a sustainability management system with effective monitoring and reporting mechanisms.

• Engage stakeholders, employees, guests, suppliers, and local communities, in sustainability initiatives.

• Evaluate performance and ensure continual improvement toward sustainable operations.

• Prepare for internal and third-party audits for ISO 21401 certification.

Who should attend

• Hotel and resort managers

• Sustainability and ESG officers

• Travel and tourism consultants

• Facility and operations managers

• Quality, health, safety, and environment (QHSE) professionals

• Hospitality trainers and educators

• Tourism policymakers and government representatives

Recommended

• Basic awareness of operations in hospitality or accommodation services

• Interest in sustainability, environmental, social, or governance (ESG) issues

• Willingness to review operational processes and implement organizational change