Course description
A practitioner-focused course that shows participants how to understand, design, implement, and maintain an Environmental Management System aligned with ISO 14001:2026. The course follows the PDCA model and translates the requirements of ISO 14001 into practical actions that organizations can apply to improve environmental performance, meet compliance obligations, reduce environmental risks, and support sustainability goals.
Participants will learn how to determine organizational context, identify relevant interested parties, define the EMS scope, establish environmental policy and objectives, evaluate environmental aspects and impacts, address risks and opportunities, and develop practical operational controls. The course also explains how to manage documented information, competence, awareness, internal and external communication, emergency preparedness, monitoring and measurement, evaluation of compliance, internal audits, management review, nonconformity, corrective action, and continual improvement.
Special attention is given to the 2026 revision, including stronger alignment with the latest ISO management system structure, clearer expectations around environmental conditions, climate change, biodiversity, ecosystem health, compliance obligations, life cycle perspective, risk-based planning, and integration with other systems such as ISO 9001, ISO 45001, and ISO 50001.
What you’ll learn
By the end of this course, participants will be able to:
- Map ISO 14001:2026 clauses to the PDCA cycle and organizational processes
- Define the scope of an Environmental Management System using context, interested parties, compliance obligations, activities, products, services, and life cycle influence
- Identify environmental aspects, impacts, significant aspects, and related risks and opportunities
- Develop or improve an environmental policy, environmental objectives, targets, indicators, and action plans
- Understand compliance obligations and how to integrate legal and other requirements into the EMS
- Apply life cycle perspective to procurement, design, operations, delivery, use, and end-of-life considerations
- Establish operational controls for significant environmental aspects and outsourced processes
- Plan emergency preparedness and response arrangements for environmental incidents
- Manage competence, awareness, communication, and documented information
- Monitor and evaluate environmental performance using practical indicators and evidence
- Prepare for evaluation of compliance, internal audits, management review, corrective action, and continual improvement
- Understand the key transition considerations from ISO 14001:2015 and ISO 14001:2015/Amd 1:2024 to ISO 14001:2026
Who should attend
- Environmental managers, coordinators, and specialists
- HSE, EHS, ESG, sustainability, and compliance professionals
- Operations, facilities, maintenance, project, and procurement managers
- Quality and integrated management system managers
- Internal auditors and implementation team members
- Consultants supporting EMS implementation or transition projects
- Executives and managers responsible for environmental performance, compliance, risk, or sustainability reporting
- Organizations preparing to implement, update, integrate, or certify an Environmental Management System
Recommended background
- Basic understanding of environmental issues, regulations, and organizational operations
- Familiarity with ISO management system concepts or PDCA is helpful but not required
- Prior exposure to ISO 9001, ISO 45001, ISO 50001, or internal auditing is useful for participants working with integrated systems
Course Description
This course introduces ISO 14224:2016 as the global reference framework for collecting, structuring and exchanging reliability and maintenance data for equipment in petroleum, petrochemical and natural gas operations. Participants learn the standard’s terminology, equipment taxonomy, failure and maintenance categories, and data quality expectations. Using practical examples and short exercises, the course shows how to convert raw maintenance and failure records into ISO 14224-compliant datasets. Emphasis is placed on applying standardized data to support reliability, availability, and maintainability (RAM) studies, risk-based maintenance, benchmarking, and the continual improvement of safety, environmental performance, and lifecycle asset management decisions in complex facilities and field operations.
What You Will Learn
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Explain the purpose, scope and key concepts of ISO 14224:2016 in the petroleum, petrochemical and natural gas industries.
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Interpret ISO 14224 terminology, equipment taxonomy and boundary definitions for typical onshore and offshore assets.
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Classify and code failures, failure modes and maintenance actions using ISO 14224 categories.
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Specify minimum data requirements and evaluate data quality (completeness, consistency, accuracy and traceability).
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Design an ISO 14224-aligned data model and map it to existing CMMS, EAM or ERP systems.
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Use standardized reliability and maintenance data to support RAM studies, KPIs and performance benchmarking.
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Apply ISO 14224 data for risk-based maintenance planning, integrity management and continuous improvement.
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Develop a practical implementation roadmap for introducing or enhancing ISO 14224 data practices in your organization.
Who Should Attend
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Reliability, maintenance and integrity engineers in petroleum, petrochemical and natural gas sectors
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Asset, operations and production managers responsible for equipment uptime and performance
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Maintenance planners, CMMS/EAM administrators and asset data specialists
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HSE, risk and process safety engineers using failure and incident data
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Project and design engineers involved in RAM and lifecycle cost studies
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OEM and vendor engineers supporting installed equipment and service agreements
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Data analysts working with industrial reliability and maintenance datasets
Recommended
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Basic understanding of petroleum, petrochemical or natural gas facilities and equipment types
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Familiarity with core maintenance concepts (corrective, preventive, predictive and risk-based maintenance)
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Introductory knowledge of reliability engineering or RAM metrics (e.g., MTBF, availability)
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Experience with a CMMS, EAM or similar maintenance/asset management system
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Working knowledge of spreadsheets or basic data analysis tools for handling maintenance and failure data
Course Description
This course provides practical guidance on ISO 45003:2021, the first international standard focused on managing psychosocial risks and promoting mental well-being in the workplace. As a supplement to ISO 45001 (Occupational Health & Safety Management Systems), ISO 45003 helps organizations identify, prevent, and address work-related factors that could negatively impact psychological health. The training empowers HR, HSE, and leadership teams to build safer, more supportive, and productive work environments.
What You’ll Learn
By the end of the course, you will be able to:
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Understand the scope, structure, and intent of ISO 45003:2021.
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Define and identify psychosocial hazards such as workload, bullying, poor communication, or lack of support.
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Assess and manage mental health risks as part of your Occupational Health & Safety Management System (OHSMS).
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Integrate psychosocial risk controls into HR, leadership, and safety practices.
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Promote a mentally healthy workplace culture through leadership and employee engagement.
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Design and implement policies to address stress, burnout, and emotional well-being.
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Measure psychosocial risks and evaluate workplace well-being outcomes.
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Align with ISO 45001 requirements for hazard identification, risk assessment, and control.
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Support compliance with national workplace mental health regulations and global standards.
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Prepare documentation and evidence for audits or certifications.
Who Should Attend
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HSE and Occupational Health Managers
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HR Leaders and People & Culture Teams
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Well-being and Mental Health Program Coordinators
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Line Managers, Supervisors, and Team Leads
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ISO 45001 Implementers and Auditors
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Consultants in health, safety, and organizational psychology
Recommendations
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Familiarity with ISO 45001 or workplace safety practices is helpful
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No prior ISO 45003 experience required
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Ideal for organizations addressing mental health, burnout, or high-stress work environments
Skills
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ISO 45003 guideline application
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Psychosocial hazard identification and control
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Integration of mental health into safety systems
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Policy development for psychological well-being
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Organizational stress and fatigue risk management
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Data-driven evaluation of psychosocial risks
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Support strategies for high-risk or trauma-exposed teams
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Compliance with workplace health laws and expectations
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Audit readiness and documentation for OHSMS + well-being
Course description
This course provides practical guidance on implementing ISO 41001:2018, the international standard for Facility Management Systems (FMS). Designed to improve integration between facilities, people, and processes, ISO 41001 helps organizations enhance efficiency, safety, and sustainability. This training guides you through the development, implementation, and continual improvement of a facility management framework aligned with strategic objectives and stakeholder needs.
What You’ll Learn
By the end of the course, you will be able to:
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Understand the scope, structure, and key concepts of ISO 41001:2018.
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Establish an FMS aligned with organizational strategy and operational needs.
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Define facility management policy, objectives, and governance structures.
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Identify risks, opportunities, and lifecycle-based planning in FM services.
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Manage performance, compliance, and sustainability in built environments.
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Implement procedures for planning, execution, monitoring, and continual improvement of facility-related activities.
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Improve integration between FM and core business functions.
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Address health, safety, energy, and environmental aspects of facility management.
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Ensure supplier and contractor alignment with FMS requirements.
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Prepare for ISO 41001 certification and internal/external audits.
Who Should Attend
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Facility Managers and Coordinators
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Real Estate and Property Management Professionals
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HSE and Operations Leaders
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Sustainability and Compliance Managers
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Procurement Officers managing outsourced FM services
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Consultants implementing ISO or FM process frameworks
Recommendations
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No prior ISO 41001 experience is required
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Familiarity with facility, maintenance, or operations management is helpful
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Valuable for organizations in healthcare, education, real estate, retail, government, and manufacturing
Skills
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ISO 41001 clause interpretation and application
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Strategic FM planning and governance
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FM performance and sustainability management
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Risk and lifecycle-based facility operations
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Integration with ISO 9001, ISO 14001, ISO 45001
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FM documentation and process control
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Third-party contractor alignment
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KPI and audit readiness in facilities operations
Course description
This course provides detailed guidance on implementing ISO 30401:2018, the international standard for establishing, maintaining, and improving a Knowledge Management System (KMS). ISO 30401 supports organizations in fostering a knowledge-driven culture, improving decision-making, and achieving strategic goals by effectively managing both tacit and explicit knowledge. Participants will learn how to build systems and environments that enable knowledge creation, sharing, protection, and application in alignment with organizational objectives.
What You’ll Learn
By the end of the course, you will be able to:
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Understand the scope, structure, and terminology of ISO 30401:2018.
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Align knowledge management strategies with organizational purpose and culture.
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Design and implement processes for knowledge identification, acquisition, and sharing.
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Establish governance structures, roles, and responsibilities for KM systems.
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Promote a collaborative and innovative knowledge-sharing culture.
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Integrate KM with digital platforms, content management, and learning systems.
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Develop mechanisms to retain critical knowledge and prevent loss.
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Evaluate the effectiveness of knowledge processes using performance indicators.
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Ensure continual improvement and alignment with ISO management system principles.
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Prepare for ISO 30401 certification and internal audits.
Who Should Attend
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Knowledge Managers and Chief Knowledge Officers (CKOs)
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Learning and Development (L&D) Professionals
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Innovation, R&D, and Strategy Leaders
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HR Managers and Organizational Development Specialists
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Digital Transformation and IT Teams
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Consultants supporting KM system design and implementation
Recommendations
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No prior ISO 30401 experience required
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Familiarity with knowledge-sharing tools or organizational learning is helpful
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Suitable for both knowledge-intensive industries and public sector bodies
Skills
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ISO 30401 requirement interpretation
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Knowledge strategy development
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KM system governance and leadership alignment
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Tacit and explicit knowledge processes
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Knowledge retention and risk mitigation
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Technology enablement for KM (intranets, portals, collaboration platforms)
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Cultural enablers of knowledge sharing
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Performance measurement in KM initiatives
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Integration with ISO 9001, ISO 27001, and digital ecosystems
Course Description
This course provides a comprehensive guide to implementing ISO 29994:2021, the international standard specifying quality requirements for learning services provided outside formal education, such as corporate training, professional development, and non-degree programs. The course focuses on ensuring consistent service delivery, learner satisfaction, and continual improvement across various learning contexts. ISO 29994 can be used by training providers, academies, and organizations offering educational services to support competence development and align with global best practices.
What You’ll Learn
By the end of the course, you will be able to:
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Understand the scope, structure, and application of ISO 29994:2021.
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Identify key differences between ISO 29994 and ISO 21001 (Educational Management Systems).
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Define quality assurance requirements for non-formal learning service providers.
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Establish policies, processes, and objectives for learning services.
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Ensure transparency in learner needs assessment, course content, and delivery methods.
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Define responsibilities of learning service providers, facilitators, and support staff.
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Monitor learner progress, feedback, satisfaction, and outcomes.
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Develop documentation to support quality assurance and audit readiness.
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Integrate ISO 29994 into existing quality or education systems.
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Support alignment with government, corporate, or accreditation expectations.
Who Should Attend
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Training Providers and L&D Managers
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Adult Education Centers and eLearning Providers
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Corporate Academies and HR Development Leads
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Quality Assurance Professionals in education/training
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ISO 21001 or ISO 9001 Implementers in training organizations
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Consultants supporting educational service delivery improvement
Recommendations
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No prior ISO 29994 experience required
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Familiarity with ISO 9001 or ISO 21001 is helpful
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Suitable for private training companies, government training centers, and NGOs
Skills
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ISO 29994 clause interpretation and application
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Learning service design and delivery control
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Trainer qualification and learner support
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Learning environment and material quality
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Feedback and improvement systems
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Training evaluation and outcome measurement
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Service transparency and learner satisfaction management
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Integration with ISO 21001 or quality management frameworks
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Non-formal education audit readiness
Course description
This course provides comprehensive guidance on implementing ISO/IEC 25002, part of the ISO/IEC 25000 SQuaRE (Software Product Quality Requirements and Evaluation) series. ISO 25002 defines the measurement and evaluation process for software product quality based on defined quality characteristics such as functionality, reliability, usability, performance, security, maintainability, and portability. Participants will learn how to design and conduct structured software quality evaluations that align with business needs, regulatory requirements, and continuous improvement strategies.
What You’ll Learn
By the end of the course, you will be able to:
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Understand the structure, purpose, and role of ISO/IEC 25002 in the SQuaRE framework.
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Apply the quality evaluation process model: planning, specification, execution, and conclusion.
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Select and define relevant software quality characteristics and sub-characteristics.
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Identify applicable quality measures based on ISO/IEC 25023 and ISO/IEC 25010.
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Develop quality evaluation criteria for new, evolving, or acquired software products.
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Conduct measurement activities and gather quantitative and qualitative data.
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Analyze and interpret results to determine software product conformity.
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Document the software quality evaluation results for internal or customer reporting.
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Align software quality assessment with procurement, development, or release decisions.
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Integrate ISO 25002 with other standards such as ISO 90003, ISO/IEC 12207, or Agile frameworks.
Who Should Attend
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Software Quality Assurance (SQA) Engineers
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Product Owners and Release Managers
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Software Developers and System Architects
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IT Compliance and Risk Officers
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Software Procurement and Vendor Assessment Teams
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Consultants in software quality and ISO/IEC standards
Recommendations
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Familiarity with software development lifecycle (SDLC) or testing is helpful
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No prior ISO/IEC 25000 experience required
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Useful for teams working in regulated, high-reliability, or mission-critical environments
Skills
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ISO/IEC 25002 evaluation process application
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Software quality criteria design
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Measurement using ISO/IEC 25010 and 25023 models
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Software product conformity evaluation
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Technical reporting and decision support
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Integration with DevOps, Agile, or V-model systems
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Supplier evaluation based on software quality
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Software release and acceptance validation
