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This training course provides practical and strategic guidance on implementing TACCP (Threat Assessment and Critical Control Points) a proactive, risk-based system designed to identify and mitigate intentional threats to the food supply chain. Unlike HACCP (which targets unintentional hazards), TACCP focuses on malicious contamination, sabotage, food fraud, extortion, and terrorism. Aligned with PAS 96 (Guide to Protecting and Defending Food and Drink from Deliberate Attack) and GFSI food defense requirements, this course equips food businesses to build robust food defense plans that reduce vulnerabilities and enhance supply chain trust.
By the end of the course, you will be able to:
Understand the principles and structure of TACCP and how it differs from HACCP
Interpret PAS 96:2017 guidelines for food and drink defense
Conduct food threat vulnerability assessments (TVA)
Identify potential internal and external threats to food operations
Implement countermeasures and food defense control points
Build a multi-disciplinary food defense team and governance structure
Document a comprehensive food defense plan
Prepare for audits and compliance with BRCGS, FSSC 22000, FSMA, and IFS
Train frontline staff in recognizing suspicious behavior and handling incidents
Integrate TACCP with VACCP (food fraud prevention) and HACCP for holistic protection
Food Safety and Quality Assurance Managers
Supply Chain Security and Risk Managers
HACCP and VACCP Team Members
Site Managers and Operations Supervisors
Regulatory and Compliance Officers
Food Manufacturers, Distributors, Retailers
Packaging and Ingredient Suppliers
Exporters to the US or other FSMA-regulated markets
Organizations pursuing BRCGS Issue 9, FSSC 22000, or IFS certifications
Basic HACCP understanding is helpful (but not mandatory)
Ideal for organizations dealing with high-value, high-risk, or widely distributed products
Recommended alongside VACCP (food fraud) training for full food integrity coverage
This practical course equips participants with the skills and methodology to establish, implement, maintain, and continually improve a Business Continuity Management System (BCMS) aligned with ISO 22301:2019 and Amendment 1:2024. You will learn how to perform business impact analyses (BIA), conduct risk assessments, develop continuity and recovery strategies, and manage disruptions effectively. The course highlights the updated guidance from the 2024 amendment and integrates connections to related standards such as ISO 22313 (guidelines for BCMS), ISO 22317 (BIA), and ISO 31000 (risk management). Participants will gain hands-on understanding of resilience planning, crisis management, and testing processes that ensure organizational preparedness.
By the end of this course, you will be able to:
Interpret the principles, clauses, and structure of ISO 22301:2019 and its 2024 amendment.
Conduct a business impact analysis (BIA) and assess continuity risks effectively.
Develop and implement continuity and recovery strategies across key functions.
Establish documented procedures for incident response, communication, and crisis coordination.
Plan and conduct continuity exercises, tests, and management reviews.
Monitor, evaluate, and improve BCMS performance using the PDCA framework.
Prepare for internal and third-party audits and ensure compliance with certification requirements.
Business continuity professionals
Risk managers and analysts
Compliance officers
Security coordinators and emergency planners
Internal auditors
Operations and facility managers
Consultants responsible for organizational resilience and emergency preparedness
Basic understanding of risk or operations management helpful
No previous ISO 22301 experience required
Suitable for any organization seeking resilience improvement
This course equips participants with the knowledge and tools to design, implement, and maintain a Road Traffic Safety (RTS) Management System in accordance with ISO 39001:2012. You’ll learn how to identify road safety risks, set measurable RTS objectives, and apply a data-driven approach to reduce deaths and serious injuries caused by road traffic incidents. The course emphasizes system integration, risk-based thinking, and continual improvement, linking ISO 39001 to related frameworks such as ISO 9001 (quality), ISO 45001 (occupational health and safety), and ISO 14001 (environmental management).
By the end of this course, you will be able to:
Understand the structure, intent, and key clauses of ISO 39001:2012.
Identify RTS risks, road user behaviours, and external factors influencing traffic safety performance.
Develop and implement a Road Traffic Safety policy aligned with organizational strategy.
Set, monitor, and evaluate RTS objectives and key performance indicators (KPIs).
Manage operational controls for vehicles, drivers, routes, and journeys to prevent accidents.
Conduct RTS performance evaluations, internal audits, and management reviews.
Promote a culture of road safety and continual improvement across the organization.
Health and safety managers
Fleet and transport supervisors
Logistics and supply chain managers
Traffic safety officers and coordinators
Risk management and compliance professionals
ISO consultants and internal auditors
Government and public sector representatives involved in road transport safety
Basic knowledge of safety or risk management
Experience in transport or fleet operations helpful
No prior ISO 39001 experience required
This practical course equips participants with the essential knowledge and skills to establish, implement, maintain, and continually improve a Service Management System (SMS) in alignment with ISO/IEC 20000-1:2018. The course covers the standards’ requirements for planning, delivery, monitoring, and improvement of IT and business services to ensure consistency, reliability, and customer satisfaction. You will learn how to integrate ISO/IEC 20000-1 with ITIL® and other management systems (such as ISO 9001, ISO 27001, and ISO 22301) to achieve a robust, service-oriented framework. Real-world examples help bridge theory and practice, enabling participants to translate the clauses into operational excellence and measurable performance.
By the end of the course, you will be able to:
Explain the scope, structure, and intent of ISO/IEC 20000-1:2018.
Plan, implement, operate, monitor, and improve an effective Service Management System (SMS).
Identify service requirements, manage service portfolios, and ensure effective delivery and support.
Conduct performance evaluation and apply continual improvement processes.
Integrate ISO/IEC 20000-1 with other ISO standards and ITIL® best practices.
Prepare for internal and external audits, certification, and compliance assessments.
Develop policies, KPIs, and documentation to sustain service quality and governance.
IT managers and service delivery professionals
ITIL® practitioners and consultants
Quality and compliance managers
Information security and business continuity professionals
System administrators and technical support leaders
Auditors and certification coordinators
Project managers and process improvement specialists
Basic knowledge of IT service operations is helpful
Familiarity with ITIL or ISO 9001 is beneficial
Suitable for organizations with evolving service management maturity
This course provides a practical understanding of ISO 29001:2020, the sector-specific Quality Management System standard for organizations in petroleum, petrochemical, and natural gas supply chains. Participants learn how to establish and maintain processes that reduce operational risks, strengthen supply-chain performance, and ensure product and service conformity in high-risk environments. The course addresses process-based thinking, defect prevention, variability reduction, and critical quality controls required for equipment, materials, and services used in oil and gas operations. Trainees will gain the ability to align ISO 29001 requirements with ISO 9001 principles to enhance regulatory compliance, reliability, safety, and long-term operational excellence.
By the end of the course, you will be able to:
Understand the structure and intent of ISO 29001 and its relationship to ISO 9001.
Define the scope of the QMS based on sector-specific risks and compliance needs.
Interpret and apply requirements from clauses 4 to 10 of ISO 29001.
Implement controls for defect prevention, nonconformity management, and risk mitigation.
Develop quality objectives, KPIs, and performance tracking tools relevant to oil & gas.
Integrate design, development, production, and service controls.
Manage documented information, supplier evaluation, and customer satisfaction.
Establish internal audit, management review, and corrective action processes.
Prepare a phased implementation plan leading to ISO 29001 certification.
Align your QMS with industry-specific regulatory and customer requirements.
QHSE Managers and Quality Professionals in oil & gas
Project Managers and Process Owners
Engineers and Technical Supervisors
Procurement and Supplier Quality Leads
Internal Auditors and Compliance Officers
Consultants supporting ISO 29001 implementation
Familiarity with ISO 9001 or quality system principles is helpful
No prior ISO 29001 experience required
Industry experience in petroleum, gas, or petrochemicals is beneficial