- ACS Academy
- Flexible Learning, Lasting Success
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- info@acs-academy.ca
- (604) 924-5506 ext.377
- 318-901 Third Street West, North Vancouver, BC, V7P 3P9
As the holiday season approaches, please note our adjusted front desk office hours:
This course provides practical guidance on implementing ISO 41001:2018, the international standard for Facility Management Systems (FMS). Designed to improve integration between facilities, people, and processes, ISO 41001 helps organizations enhance efficiency, safety, and sustainability. This training guides you through the development, implementation, and continual improvement of a facility management framework aligned with strategic objectives and stakeholder needs.
By the end of the course, you will be able to:
Understand the scope, structure, and key concepts of ISO 41001:2018.
Establish an FMS aligned with organizational strategy and operational needs.
Define facility management policy, objectives, and governance structures.
Identify risks, opportunities, and lifecycle-based planning in FM services.
Manage performance, compliance, and sustainability in built environments.
Implement procedures for planning, execution, monitoring, and continual improvement of facility-related activities.
Improve integration between FM and core business functions.
Address health, safety, energy, and environmental aspects of facility management.
Ensure supplier and contractor alignment with FMS requirements.
Prepare for ISO 41001 certification and internal/external audits.
Facility Managers and Coordinators
Real Estate and Property Management Professionals
HSE and Operations Leaders
Sustainability and Compliance Managers
Procurement Officers managing outsourced FM services
Consultants implementing ISO or FM process frameworks
No prior ISO 41001 experience is required
Familiarity with facility, maintenance, or operations management is helpful
Valuable for organizations in healthcare, education, real estate, retail, government, and manufacturing
ISO 41001 clause interpretation and application
Strategic FM planning and governance
FM performance and sustainability management
Risk and lifecycle-based facility operations
Integration with ISO 9001, ISO 14001, ISO 45001
FM documentation and process control
Third-party contractor alignment
KPI and audit readiness in facilities operations
This course provides comprehensive guidance on implementing ISO/IEC 25002, part of the ISO/IEC 25000 SQuaRE (Software Product Quality Requirements and Evaluation) series. ISO 25002 defines the measurement and evaluation process for software product quality based on defined quality characteristics such as functionality, reliability, usability, performance, security, maintainability, and portability. Participants will learn how to design and conduct structured software quality evaluations that align with business needs, regulatory requirements, and continuous improvement strategies.
By the end of the course, you will be able to:
Understand the structure, purpose, and role of ISO/IEC 25002 in the SQuaRE framework.
Apply the quality evaluation process model: planning, specification, execution, and conclusion.
Select and define relevant software quality characteristics and sub-characteristics.
Identify applicable quality measures based on ISO/IEC 25023 and ISO/IEC 25010.
Develop quality evaluation criteria for new, evolving, or acquired software products.
Conduct measurement activities and gather quantitative and qualitative data.
Analyze and interpret results to determine software product conformity.
Document the software quality evaluation results for internal or customer reporting.
Align software quality assessment with procurement, development, or release decisions.
Integrate ISO 25002 with other standards such as ISO 90003, ISO/IEC 12207, or Agile frameworks.
Software Quality Assurance (SQA) Engineers
Product Owners and Release Managers
Software Developers and System Architects
IT Compliance and Risk Officers
Software Procurement and Vendor Assessment Teams
Consultants in software quality and ISO/IEC standards
Familiarity with software development lifecycle (SDLC) or testing is helpful
No prior ISO/IEC 25000 experience required
Useful for teams working in regulated, high-reliability, or mission-critical environments
ISO/IEC 25002 evaluation process application
Software quality criteria design
Measurement using ISO/IEC 25010 and 25023 models
Software product conformity evaluation
Technical reporting and decision support
Integration with DevOps, Agile, or V-model systems
Supplier evaluation based on software quality
Software release and acceptance validation
This course provides in-depth knowledge of the ISO 13485:2016 standard, designed specifically for organizations involved in the life cycle of medical devices. It guides participants through the structure and requirements of the standard and shows how to implement an effective Quality Management System (QMS) that ensures product safety, regulatory compliance, and customer satisfaction. The training emphasizes risk management, regulatory requirements, process controls, and documentation practices aligned with medical device industry expectations.
By the end of the course, you will be able to:
Explain the purpose, structure, and clause requirements of ISO 13485:2016.
Define the QMS scope and apply a process-based approach for medical device organizations.
Understand risk management principles specific to medical device manufacturing and supply.
Interpret and implement regulatory requirements within the ISO 13485 framework.
Establish documentation, procedures, and controls for design, production, and traceability.
Set up effective monitoring, measurement, and CAPA processes.
Define roles, responsibilities, and training requirements for QMS support.
Integrate supplier control and outsourcing management.
Prepare documentation and records to demonstrate conformity and certification readiness.
Build a roadmap for ISO 13485 implementation across the organization.
Quality Managers and QMS Coordinators in medical device companies
Regulatory Affairs Specialists
Design and Manufacturing Engineers
Internal Auditors and Compliance Officers
Consultants supporting ISO 13485 implementation
Any staff involved in medical device lifecycle management
Understanding of your organization’s medical device processes is helpful
No prior ISO experience is required
Familiarity with regulatory or technical documentation is beneficial
ACS Academy is a federally registered Canadian provider of training and consulting services, offering accredited certificate programs, industry-focused training, and support for management systems and international standards. Backed by experienced professionals with hands-on expertise, ACS Academy delivers practical, high-quality solutions that help organizations achieve compliance, operational excellence, and sustainable growth across industries.