Course Description
This course provides practical guidance on ISO 45003:2021, the first international standard focused on managing psychosocial risks and promoting mental well-being in the workplace. As a supplement to ISO 45001 (Occupational Health & Safety Management Systems), ISO 45003 helps organizations identify, prevent, and address work-related factors that could negatively impact psychological health. The training empowers HR, HSE, and leadership teams to build safer, more supportive, and productive work environments.
What You’ll Learn
By the end of the course, you will be able to:
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Understand the scope, structure, and intent of ISO 45003:2021.
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Define and identify psychosocial hazards such as workload, bullying, poor communication, or lack of support.
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Assess and manage mental health risks as part of your Occupational Health & Safety Management System (OHSMS).
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Integrate psychosocial risk controls into HR, leadership, and safety practices.
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Promote a mentally healthy workplace culture through leadership and employee engagement.
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Design and implement policies to address stress, burnout, and emotional well-being.
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Measure psychosocial risks and evaluate workplace well-being outcomes.
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Align with ISO 45001 requirements for hazard identification, risk assessment, and control.
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Support compliance with national workplace mental health regulations and global standards.
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Prepare documentation and evidence for audits or certifications.
Who Should Attend
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HSE and Occupational Health Managers
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HR Leaders and People & Culture Teams
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Well-being and Mental Health Program Coordinators
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Line Managers, Supervisors, and Team Leads
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ISO 45001 Implementers and Auditors
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Consultants in health, safety, and organizational psychology
Recommendations
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Familiarity with ISO 45001 or workplace safety practices is helpful
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No prior ISO 45003 experience required
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Ideal for organizations addressing mental health, burnout, or high-stress work environments
Skills
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ISO 45003 guideline application
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Psychosocial hazard identification and control
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Integration of mental health into safety systems
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Policy development for psychological well-being
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Organizational stress and fatigue risk management
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Data-driven evaluation of psychosocial risks
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Support strategies for high-risk or trauma-exposed teams
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Compliance with workplace health laws and expectations
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Audit readiness and documentation for OHSMS + well-being
Course description
This course provides detailed guidance on implementing ISO 30401:2018, the international standard for establishing, maintaining, and improving a Knowledge Management System (KMS). ISO 30401 supports organizations in fostering a knowledge-driven culture, improving decision-making, and achieving strategic goals by effectively managing both tacit and explicit knowledge. Participants will learn how to build systems and environments that enable knowledge creation, sharing, protection, and application in alignment with organizational objectives.
What You’ll Learn
By the end of the course, you will be able to:
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Understand the scope, structure, and terminology of ISO 30401:2018.
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Align knowledge management strategies with organizational purpose and culture.
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Design and implement processes for knowledge identification, acquisition, and sharing.
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Establish governance structures, roles, and responsibilities for KM systems.
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Promote a collaborative and innovative knowledge-sharing culture.
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Integrate KM with digital platforms, content management, and learning systems.
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Develop mechanisms to retain critical knowledge and prevent loss.
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Evaluate the effectiveness of knowledge processes using performance indicators.
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Ensure continual improvement and alignment with ISO management system principles.
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Prepare for ISO 30401 certification and internal audits.
Who Should Attend
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Knowledge Managers and Chief Knowledge Officers (CKOs)
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Learning and Development (L&D) Professionals
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Innovation, R&D, and Strategy Leaders
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HR Managers and Organizational Development Specialists
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Digital Transformation and IT Teams
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Consultants supporting KM system design and implementation
Recommendations
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No prior ISO 30401 experience required
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Familiarity with knowledge-sharing tools or organizational learning is helpful
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Suitable for both knowledge-intensive industries and public sector bodies
Skills
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ISO 30401 requirement interpretation
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Knowledge strategy development
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KM system governance and leadership alignment
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Tacit and explicit knowledge processes
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Knowledge retention and risk mitigation
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Technology enablement for KM (intranets, portals, collaboration platforms)
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Cultural enablers of knowledge sharing
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Performance measurement in KM initiatives
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Integration with ISO 9001, ISO 27001, and digital ecosystems
Course description
A hands-on course to design and execute water footprint studies aligned with ISO 14046. We link business goals to robust goal-and-scope definition, including boundaries, functional units, and geographic/temporal resolution. You’ll build a water inventory that covers withdrawals, consumption, discharges, and quality parameters across life-cycle stages or site operations, and then apply impact assessment approaches that reflect basin-specific scarcity and degradation. We address data quality scoring, uncertainty and sensitivity analysis, allocation choices, and avoiding double counting. Results interpretation emphasizes hotspot identification, scenario comparison, prioritizing reduction options, and connecting findings to objectives, supplier engagement, and reporting. You’ll practice preparing decision-ready visuals and disclosures, as well as compiling evidence for audits and management reviews. The course includes templates for inventory data sheets, data-quality matrices, basin-context checklists, and improvement roadmaps, with Canadian/BC notes on watershed context, and reporting frameworks. Suitable for stand-alone studies or integration with ISO 14001, ecodesign initiatives, and ESG reporting.
What you’ll learn
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Translate ISO 14046 into a practical workflow
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Define goal/scope, boundaries, functional unit, and resolution
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Build water inventories (withdrawal, consumption, discharge, quality)
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Apply basin-relevant impact assessment and characterization factors
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Evaluate data quality; perform uncertainty/sensitivity checks
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Identify hotspots and compare scenarios for reduction
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Link results to objectives, suppliers, and disclosures
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Prepare audit-ready evidence and management review inputs
Who should attend
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Environmental/ESG managers and coordinators
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LCA practitioners and sustainability analysts
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Process, utilities, and operations engineers
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Product and packaging developers
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Compliance and reporting teams
Recommended
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Basic ISO 14001 awareness
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Introductory LCA/footprinting concepts
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Familiarity with site processes and water balances
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Comfort with spreadsheets and simple data analysis
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Awareness of local watershed/regulatory context
