Course description

This engaging course equips participants with the knowledge and skills to design, implement, and improve an Event Sustainability Management System (ESMS) in accordance with ISO 20121:2024. You’ll learn how to identify sustainability issues throughout an event’s life cycle, engage stakeholders, manage resources efficiently, and ensure compliance with social, environmental, and economic requirements. The course connects ISO 20121 principles to international sustainability frameworks such as the UN SDGs and GRI Standards, preparing participants to deliver responsible, inclusive, and low-impact events that align with organizational strategy and stakeholder expectations.

What you’ll learn

By the end of this course, you will be able to:

• Interpret the structure and intent of ISO 20121:2024 and its key requirements.

• Identify sustainability issues, impacts, and opportunities across the event life cycle.

• Develop a sustainability policy and integrate it into event planning and operations.

• Engage stakeholders effectively and manage communication and transparency.

• Apply risk-based thinking to event sustainability management and decision-making.

• Establish monitoring, measurement, and evaluation systems for sustainability performance.

• Demonstrate continual improvement and prepare for third-party certification audits.

Who should attend

• Event planners and coordinators

• Sustainability managers and officers

• Marketing and communications professionals

• Hospitality and venue managers

• NGO and government event organizers

• Corporate social responsibility (CSR) professionals

• Consultants aiming to align events with ISO 20121 sustainability principles

Recommended

• Basic understanding of event management is helpful

• No prior ISO 20121 experience required

• Suitable for organizations of any size hosting events

Course Description

This practical course equips participants with the skills and methodology to establish, implement, maintain, and continually improve a Business Continuity Management System (BCMS) aligned with ISO 22301:2019 and Amendment 1:2024. You will learn how to perform business impact analyses (BIA), conduct risk assessments, develop continuity and recovery strategies, and manage disruptions effectively. The course highlights the updated guidance from the 2024 amendment and integrates connections to related standards such as ISO 22313 (guidelines for BCMS), ISO 22317 (BIA), and ISO 31000 (risk management). Participants will gain hands-on understanding of resilience planning, crisis management, and testing processes that ensure organizational preparedness.

What you’ll learn

By the end of this course, you will be able to:

• Interpret the principles, clauses, and structure of ISO 22301:2019 and its 2024 amendment.

• Conduct a business impact analysis (BIA) and assess continuity risks effectively.

• Develop and implement continuity and recovery strategies across key functions.

• Establish documented procedures for incident response, communication, and crisis coordination.

• Plan and conduct continuity exercises, tests, and management reviews.

• Monitor, evaluate, and improve BCMS performance using the PDCA framework.

• Prepare for internal and third-party audits and ensure compliance with certification requirements.

Who should attend

• Business continuity professionals

• Risk managers and analysts

• Compliance officers

• Security coordinators and emergency planners

• Internal auditors

• Operations and facility managers

• Consultants responsible for organizational resilience and emergency preparedness

Recommended

• Basic understanding of risk or operations management helpful

• No previous ISO 22301 experience required

• Suitable for any organization seeking resilience improvement