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This comprehensive course provides the knowledge, practical tools, and implementation strategies required to establish, implement, maintain, and continually improve an Asset Management System (AMS) in accordance with ISO 55001:2024.
Participants will gain a thorough understanding of asset management principles, the requirements of ISO 55001, and internationally recognized best practices for managing physical assets throughout their lifecycle. The course combines theory with practical implementation techniques, enabling organizations to improve asset performance, reduce lifecycle costs, manage risks, and support long-term organizational objectives.
The course covers the complete implementation process from organizational context through leadership, planning, support, operation, performance evaluation, and continual improvement, while preparing participants for successful certification.
By the end of this course, you will be able to:
This course provides in-depth training on Good Storage Practices (GSP), a critical component of quality systems for the safe storage and handling of regulated products. GSP ensures that goods are stored under controlled conditions, minimizing contamination, degradation, or mix-ups and supporting traceability throughout the supply chain. Aligned with WHO GSP guidelines, GDP principles, and national regulations, the course prepares participants to implement compliant warehousing operations, especially in pharma, food, cosmetics, and chemical sectors. It supports readiness for inspections by drug authorities, food safety bodies, or third-party certifiers.
By the end of the course, you will be able to:
Understand global GSP principles and their role in product quality and safety
Identify regulatory expectations under WHO, FDA, EU, CDSCO, FSSAI, etc.
Design hygienic and temperature-controlled storage facilities
Implement SOPs for receiving, handling, storing, and dispatching goods
Apply stock rotation principles like FIFO/FEFO and batch traceability
Prevent contamination, mix-ups, or pest infestations in warehouses
Monitor temperature, humidity, and critical storage parameters
Handle rejected, recalled, or expired products appropriately
Maintain documentation for inspections and audits
Align GSP with GMP, GDP, and QMS frameworks
Warehouse Managers and Supervisors
QA/QC and Compliance Officers
Logistics and Supply Chain Professionals
Production and Material Management Staff
Pharmacists and Storekeepers
Food and Pharma Industry Operators
Auditors, Inspectors, and Regulatory Affairs Teams
Organizations pursuing WHO, ISO, or national certification
No prior GSP certification required
Recommended for storage operations involving temperature- or time-sensitive products
Suitable for pharma, food, cosmetics, agrochemical, veterinary, and chemical sectors
This course offers specialized training on Good Distribution Practices (GDP) for the food and agricultural sectors, focusing on the safe, hygienic, and traceable distribution of perishable and non-perishable goods. Aligned with Codex Alimentarius, WHO/FAO guidelines, and regulatory standards, the course emphasizes the importance of maintaining product integrity, preventing contamination, and ensuring consumer safety throughout the supply chain. Participants will gain practical knowledge in managing warehouses, refrigerated storage, transport logistics, and supplier verification systems to meet food safety and quality expectations in both domestic and export markets.
By the end of the course, you will be able to:
Understand GDP principles and their role in food safety systems
Comply with Codex and national guidelines for food distribution
Manage warehouse hygiene, layout, and storage systems
Maintain cold chain integrity for temperature-sensitive products
Implement traceability, recall, and documentation systems
Apply pest control, cleaning, and sanitation protocols in storage areas
Handle product segregation, FIFO/FEFO, and allergen control
Evaluate supplier and transporter compliance with food-grade practices
Identify and mitigate risks during loading, unloading, and transport
Prepare for inspections by food safety authorities and certifying bodies
Food and Agri Warehouse Managers and Staff
Supply Chain, Logistics, and Distribution Professionals
Exporters and Importers of Agri-Food Products
Quality Assurance and Food Safety Officers
Cold Chain Logistics Providers and Transport Managers
Farmers’ Producer Organizations (FPOs) and Cooperatives
Food Business Operators (FBOs) and Bulk Traders
Government Inspectors and Certifying Agencies
No prior GDP experience required
Recommended for those working with perishable or high-risk food products
Useful for organizations implementing HACCP, ISO 22000, or GFSI schemes (BRCGS, SQF, etc.)
This course provides in-depth training on food safety practices in catering environments based on the Codex Alimentarius CXC 39-1993, a foundational international guideline for hygienic practices. The course equips participants with the knowledge and tools to manage food safety risks across the catering value chain, from procurement and preparation to storage and service. Emphasizing the principles of HACCP and Codex-based hygiene, the course helps ensure that food served in catering operations is safe, wholesome, and compliant with global standards. The training is ideal for organizations aiming to elevate their food safety culture, comply with regulatory expectations, and protect consumer health in mass catering, institutional kitchens, event-based services, and more.
By the end of the course, you will be able to:
Understand the key provisions and structure of Codex CXC 39-1993
Apply general principles of food hygiene in catering settings
Design safe workflows from food procurement to serving
Establish hygiene controls for facilities, personnel, and equipment
Implement effective cleaning, sanitation, and pest management plans
Identify critical control points and apply HACCP principles
Prevent cross-contamination and allergen-related risks
Handle food for vulnerable groups (children, elderly, immunocompromised)
Maintain temperature control in storage, cooking, and service
Create documentation for inspection readiness and internal audits
Catering Managers and Supervisors
Food Safety Officers and Quality Assurance Teams
Hotel, Hospital, and Institutional Kitchen Staff
Event and Banquet Catering Operators
School and University Food Service Managers
Government Inspectors and Food Auditors
HACCP Team Members and Consultants
No prior Codex experience required
Knowledge of basic food handling helpful
Beneficial for organizations pursuing ISO 22000, HACCP, or national food safety certification
This course provides in-depth guidance on implementing ISO/IEC 42001:2023, the first international management system standard for Artificial Intelligence (AI). Designed for organizations that develop, deploy, or use AI systems, ISO 42001 sets out a framework for responsible AI governance, risk management, transparency, and continuous improvement. Participants will learn how to operationalize AI ethics, manage lifecycle risks, and align with evolving regulatory expectations.
By the end of the course, you will be able to:
Understand the scope, terminology, and structure of ISO/IEC 42001:2023.
Establish and maintain an AI Management System (AIMS) aligned with organizational strategy.
Apply principles of trustworthy and responsible AI across the lifecycle.
Conduct AI-specific risk assessments, impact assessments, and conformity evaluations.
Define accountability, roles, and oversight structures for AI governance.
Implement controls for data quality, bias mitigation, explainability, and traceability.
Align AIMS with legal, regulatory, and ethical frameworks (e.g., EU AI Act, OECD AI Principles).
Monitor AI system performance, incidents, and continual improvement mechanisms.
Integrate AI governance into existing management systems (e.g., ISO 27001, ISO 9001).
Prepare for internal audits or third-party certification of AI governance systems.
AI Project Leaders and Data Scientists
Chief AI Officers and Tech Governance Teams
Compliance, Risk, and Ethics Officers
CTOs, CIOs, and Digital Transformation Leaders
AI Solution Developers and Product Managers
Legal, Regulatory, and Quality Professionals in AI fields
Consultants in AI governance, trust, and auditing
Familiarity with AI system development, ML models, or data governance is helpful
No prior ISO 42001 experience is required
Strong fit for organizations building or deploying high-impact AI application
This course provides detailed guidance on implementing ISO/IEC 27017:2015, the international standard for information security controls in cloud computing environments. As a security extension to ISO/IEC 27001 and ISO/IEC 27002, this standard offers additional controls and implementation advice specifically for cloud service providers (CSPs) and cloud service customers (CSCs). Participants will learn how to identify cloud-specific risks, implement appropriate controls, and manage shared responsibilities effectively in a cloud environment.
By the end of the course, you will be able to:
Understand the purpose, structure, and scope of ISO/IEC 27017:2015.
Identify the differences and alignment with ISO/IEC 27001 and 27002.
Recognize the shared responsibility model in cloud computing.
Implement the 7 additional controls and 37 enhanced guidelines specific to cloud services.
Address cloud-specific risks including multi-tenancy, virtualization, and legal jurisdiction.
Develop clear roles and responsibilities between CSPs and CSCs.
Manage cloud service agreements, SLAs, and third-party assurance requirements.
Ensure compliance with data privacy, availability, and integrity expectations in the cloud.
Strengthen incident response, backup, and business continuity in cloud-based environments.
Prepare for audits or certifications that require cloud security assurances.
Information Security Managers and CISOs
Cloud Service Providers (IaaS, PaaS, SaaS)
IT Risk and Compliance Officers
Data Privacy and Governance Professionals
Cloud Architects and DevSecOps Teams
Consultants implementing ISO 27001 in cloud environments
Familiarity with cloud computing models and ISO/IEC 27001 is helpful
No prior experience with ISO 27017 is required
Ideal for organizations migrating to or managing cloud-based infrastructure
ISO/IEC 27017 clause interpretation and implementation
Cloud-specific risk identification and control design
CSP/CSC role delineation
Security in virtualization and multitenant environments
Data lifecycle protection in cloud services
Secure configuration and administrative operations
SLA and contractual security alignment
Incident management in cloud infrastructure
Integration with ISO/IEC 27001 and 27002
This course provides comprehensive guidance on implementing ISO/IEC 25002, part of the ISO/IEC 25000 SQuaRE (Software Product Quality Requirements and Evaluation) series. ISO 25002 defines the measurement and evaluation process for software product quality based on defined quality characteristics such as functionality, reliability, usability, performance, security, maintainability, and portability. Participants will learn how to design and conduct structured software quality evaluations that align with business needs, regulatory requirements, and continuous improvement strategies.
By the end of the course, you will be able to:
Understand the structure, purpose, and role of ISO/IEC 25002 in the SQuaRE framework.
Apply the quality evaluation process model: planning, specification, execution, and conclusion.
Select and define relevant software quality characteristics and sub-characteristics.
Identify applicable quality measures based on ISO/IEC 25023 and ISO/IEC 25010.
Develop quality evaluation criteria for new, evolving, or acquired software products.
Conduct measurement activities and gather quantitative and qualitative data.
Analyze and interpret results to determine software product conformity.
Document the software quality evaluation results for internal or customer reporting.
Align software quality assessment with procurement, development, or release decisions.
Integrate ISO 25002 with other standards such as ISO 90003, ISO/IEC 12207, or Agile frameworks.
Software Quality Assurance (SQA) Engineers
Product Owners and Release Managers
Software Developers and System Architects
IT Compliance and Risk Officers
Software Procurement and Vendor Assessment Teams
Consultants in software quality and ISO/IEC standards
Familiarity with software development lifecycle (SDLC) or testing is helpful
No prior ISO/IEC 25000 experience required
Useful for teams working in regulated, high-reliability, or mission-critical environments
ISO/IEC 25002 evaluation process application
Software quality criteria design
Measurement using ISO/IEC 25010 and 25023 models
Software product conformity evaluation
Technical reporting and decision support
Integration with DevOps, Agile, or V-model systems
Supplier evaluation based on software quality
Software release and acceptance validation
This course provides an in-depth understanding of ISO 22316, the international standard offering guidance on organizational resilience. It helps organizations strengthen their ability to anticipate, prepare for, respond to, and adapt to incremental change and sudden disruptions. Unlike prescriptive systems, ISO 22316 provides a framework based on key principles such as leadership, culture, shared vision, and risk awareness. This training empowers participants to embed resilience into strategy, operations, and organizational culture across all sectors.
By the end of the course, you will be able to:
Understand the purpose, scope, and principles of ISO 22316:2017.
Define organizational resilience and its relationship with risk, business continuity, and sustainability.
Identify the elements that contribute to resilience: leadership, communication, culture, and resources.
Assess current organizational capabilities and gaps in resilience.
Develop strategies that improve adaptability, flexibility, and responsiveness.
Align resilience activities with governance, performance, and stakeholder expectations.
Foster collaboration, innovation, and a shared vision across the organization.
Create a roadmap to embed resilience thinking in organizational systems.
Integrate ISO 22316 with related standards (ISO 22301, ISO 31000, ISO 9001, etc.).
Monitor and evaluate improvements in resilience through relevant indicators.
Risk and Resilience Managers
Business Continuity and Crisis Management Professionals
Executive and Strategic Leaders
Governance, Risk, and Compliance (GRC) Officers
Organizational Development and HR Leaders
Consultants supporting organizational transformation and continuity
Familiarity with organizational strategy, risk, or business continuity is helpful
No prior experience with ISO 22316 required
Useful for both public and private sector organizations across industries
ISO 22316 principles and application
Organizational resilience gap assessment
Resilience strategy development
Stakeholder engagement and leadership alignment
Integration with ISO 22301 (BCMS) and ISO 31000 (Risk Management)
Adaptive capacity planning
Culture and behavioral enablers of resilience
Measurement and continual improvement of resilience
This course provides comprehensive guidance on applying ISO 19600:2014, the international standard for establishing, developing, implementing, evaluating, maintaining, and improving a Compliance Management System (CMS). Based on the principles of good governance, proportionality, transparency, and sustainability, ISO 19600 helps organizations proactively manage legal, regulatory, and ethical compliance obligations. This training is ideal for organizations aiming to reduce compliance risk, foster a culture of integrity, and strengthen internal controls through a structured CMS framework.
By the end of the course, you will be able to:
Understand the purpose, structure, and scope of ISO 19600:2014.
Define the key principles of compliance management, including risk-based thinking.
Identify compliance obligations and integrate them into operational processes.
Establish roles, responsibilities, and leadership for compliance governance.
Design and implement compliance risk assessment and mitigation measures.
Develop policies, procedures, and training programs to support compliance.
Build systems for compliance reporting, monitoring, and auditing.
Integrate the CMS into other management systems such as ISO 9001, ISO 27001, or ISO 37301.
Promote a culture of compliance through communication and leadership engagement.
Evaluate and continually improve the effectiveness of the compliance management system.
Risk Managers and Internal Auditors
Legal and Governance Professionals
Quality and Operations Managers
Senior Management and Corporate Executives
Consultants supporting CMS implementation or regulatory compliance
Familiarity with organizational compliance or risk functions is helpful
No prior ISO 19600 experience is required
Suitable for public, private, and nonprofit organizations across industries
This engaging course equips participants with the knowledge and skills to design, implement, and improve an Event Sustainability Management System (ESMS) in accordance with ISO 20121:2024. You’ll learn how to identify sustainability issues throughout an event’s life cycle, engage stakeholders, manage resources efficiently, and ensure compliance with social, environmental, and economic requirements. The course connects ISO 20121 principles to international sustainability frameworks such as the UN SDGs and GRI Standards, preparing participants to deliver responsible, inclusive, and low-impact events that align with organizational strategy and stakeholder expectations.
By the end of this course, you will be able to:
Interpret the structure and intent of ISO 20121:2024 and its key requirements.
Identify sustainability issues, impacts, and opportunities across the event life cycle.
Develop a sustainability policy and integrate it into event planning and operations.
Engage stakeholders effectively and manage communication and transparency.
Apply risk-based thinking to event sustainability management and decision-making.
Establish monitoring, measurement, and evaluation systems for sustainability performance.
Demonstrate continual improvement and prepare for third-party certification audits.
Event planners and coordinators
Sustainability managers and officers
Marketing and communications professionals
Hospitality and venue managers
NGO and government event organizers
Corporate social responsibility (CSR) professionals
Consultants aiming to align events with ISO 20121 sustainability principles
Basic understanding of event management is helpful
No prior ISO 20121 experience required
Suitable for organizations of any size hosting events