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This course provides in-depth training on Good Storage Practices (GSP), a critical component of quality systems for the safe storage and handling of regulated products. GSP ensures that goods are stored under controlled conditions, minimizing contamination, degradation, or mix-ups and supporting traceability throughout the supply chain. Aligned with WHO GSP guidelines, GDP principles, and national regulations, the course prepares participants to implement compliant warehousing operations, especially in pharma, food, cosmetics, and chemical sectors. It supports readiness for inspections by drug authorities, food safety bodies, or third-party certifiers.
By the end of the course, you will be able to:
Understand global GSP principles and their role in product quality and safety
Identify regulatory expectations under WHO, FDA, EU, CDSCO, FSSAI, etc.
Design hygienic and temperature-controlled storage facilities
Implement SOPs for receiving, handling, storing, and dispatching goods
Apply stock rotation principles like FIFO/FEFO and batch traceability
Prevent contamination, mix-ups, or pest infestations in warehouses
Monitor temperature, humidity, and critical storage parameters
Handle rejected, recalled, or expired products appropriately
Maintain documentation for inspections and audits
Align GSP with GMP, GDP, and QMS frameworks
Warehouse Managers and Supervisors
QA/QC and Compliance Officers
Logistics and Supply Chain Professionals
Production and Material Management Staff
Pharmacists and Storekeepers
Food and Pharma Industry Operators
Auditors, Inspectors, and Regulatory Affairs Teams
Organizations pursuing WHO, ISO, or national certification
No prior GSP certification required
Recommended for storage operations involving temperature- or time-sensitive products
Suitable for pharma, food, cosmetics, agrochemical, veterinary, and chemical sectors
This course provides in-depth training on food safety practices in catering environments based on the Codex Alimentarius CXC 39-1993, a foundational international guideline for hygienic practices. The course equips participants with the knowledge and tools to manage food safety risks across the catering value chain, from procurement and preparation to storage and service. Emphasizing the principles of HACCP and Codex-based hygiene, the course helps ensure that food served in catering operations is safe, wholesome, and compliant with global standards. The training is ideal for organizations aiming to elevate their food safety culture, comply with regulatory expectations, and protect consumer health in mass catering, institutional kitchens, event-based services, and more.
By the end of the course, you will be able to:
Understand the key provisions and structure of Codex CXC 39-1993
Apply general principles of food hygiene in catering settings
Design safe workflows from food procurement to serving
Establish hygiene controls for facilities, personnel, and equipment
Implement effective cleaning, sanitation, and pest management plans
Identify critical control points and apply HACCP principles
Prevent cross-contamination and allergen-related risks
Handle food for vulnerable groups (children, elderly, immunocompromised)
Maintain temperature control in storage, cooking, and service
Create documentation for inspection readiness and internal audits
Catering Managers and Supervisors
Food Safety Officers and Quality Assurance Teams
Hotel, Hospital, and Institutional Kitchen Staff
Event and Banquet Catering Operators
School and University Food Service Managers
Government Inspectors and Food Auditors
HACCP Team Members and Consultants
No prior Codex experience required
Knowledge of basic food handling helpful
Beneficial for organizations pursuing ISO 22000, HACCP, or national food safety certification
This engaging course equips participants with the knowledge and skills to design, implement, and improve an Event Sustainability Management System (ESMS) in accordance with ISO 20121:2024. You’ll learn how to identify sustainability issues throughout an event’s life cycle, engage stakeholders, manage resources efficiently, and ensure compliance with social, environmental, and economic requirements. The course connects ISO 20121 principles to international sustainability frameworks such as the UN SDGs and GRI Standards, preparing participants to deliver responsible, inclusive, and low-impact events that align with organizational strategy and stakeholder expectations.
By the end of this course, you will be able to:
Interpret the structure and intent of ISO 20121:2024 and its key requirements.
Identify sustainability issues, impacts, and opportunities across the event life cycle.
Develop a sustainability policy and integrate it into event planning and operations.
Engage stakeholders effectively and manage communication and transparency.
Apply risk-based thinking to event sustainability management and decision-making.
Establish monitoring, measurement, and evaluation systems for sustainability performance.
Demonstrate continual improvement and prepare for third-party certification audits.
Event planners and coordinators
Sustainability managers and officers
Marketing and communications professionals
Hospitality and venue managers
NGO and government event organizers
Corporate social responsibility (CSR) professionals
Consultants aiming to align events with ISO 20121 sustainability principles
Basic understanding of event management is helpful
No prior ISO 20121 experience required
Suitable for organizations of any size hosting events
This course provides a practical understanding of ISO 44001:2017, the international standard for establishing and maintaining effective collaborative business relationships. Participants will learn how to build trust-based partnerships with suppliers, customers, and strategic stakeholders through structured governance, shared objectives, performance evaluation, and risk-sharing approaches. The training covers the ISO 44001 lifecycle model, including relationship planning, value creation, communication management, and continual improvement. Emphasis is placed on integrating collaboration into organizational strategy to enhance innovation, reduce operational risks, and improve service delivery. By the end of the course, participants will be equipped to implement and sustain a collaborative business relationship management system aligned with ISO 44001 requirements.
By the end of this course, you will be able to:
Explain the principles and structure of ISO 44001:2017 and the eight-stage relationship management framework.
Identify opportunities where collaboration delivers measurable value to both parties.
Establish governance structures, roles, and communication systems that promote transparency and trust.
Develop joint objectives, performance metrics, and risk-sharing mechanisms.
Manage relationship health, continuous improvement, and issue resolution processes.
Integrate collaboration into business strategy and supply chain operations.
Prepare for ISO 44001 certification and continual improvement audits.
Business leaders and executives
Partnership and alliance managers
Supply chain and operations professionals
Project managers and coordinators
Procurement and contract specialists
Management system and strategy consultants
Anyone involved in managing alliances, joint ventures, or strategic partnerships
Familiarity with supply chain or relationship management
Basic understanding of business processes and governance
No prior ISO 44001 training required
This applied course equips participants with the knowledge and practical skills to develop, implement, and maintain an effective Asset Management System (AMS) aligned with ISO 55001:2014. You’ll learn how to establish an asset management policy, strategy, and objectives that balance performance, cost, and risk throughout the asset lifecycle. The course emphasizes aligning asset management with organizational objectives, integrating risk-based decision-making, and optimizing asset value across sectors such as manufacturing, utilities, transportation, and infrastructure. You will also explore the relationships between ISO 55000 (overview, principles) and ISO 55002 (guidance on application).
By the end of this course, you will be able to:
Explain the purpose, structure, and key clauses of ISO 55001:2014 and its integration with other management systems.
Identify organizational context, stakeholder needs, and asset management objectives.
Develop and implement an asset management policy, strategy, and plan.
Apply risk-based decision-making to asset lifecycle activities—acquisition, operation, maintenance, and disposal.
Monitor asset performance using key indicators, condition assessments, and lifecycle cost analysis.
Conduct internal audits and management reviews to evaluate AMS effectiveness and continual improvement.
Prepare your organization for ISO 55001 certification and ongoing asset optimization.
Maintenance and reliability engineers
Asset and facility managers
Infrastructure and utilities planners
Operations and maintenance supervisors
Risk and finance professionals involved in asset optimization
Internal auditors of management systems
Consultants supporting ISO 55001 implementation or certification
Basic knowledge of operational or maintenance activities is helpful
Useful for organizations managing valuable physical assets
No prior ISO 55001 experience required
This course equips participants with the knowledge and tools to design, implement, and maintain a Road Traffic Safety (RTS) Management System in accordance with ISO 39001:2012. You’ll learn how to identify road safety risks, set measurable RTS objectives, and apply a data-driven approach to reduce deaths and serious injuries caused by road traffic incidents. The course emphasizes system integration, risk-based thinking, and continual improvement, linking ISO 39001 to related frameworks such as ISO 9001 (quality), ISO 45001 (occupational health and safety), and ISO 14001 (environmental management).
By the end of this course, you will be able to:
Understand the structure, intent, and key clauses of ISO 39001:2012.
Identify RTS risks, road user behaviours, and external factors influencing traffic safety performance.
Develop and implement a Road Traffic Safety policy aligned with organizational strategy.
Set, monitor, and evaluate RTS objectives and key performance indicators (KPIs).
Manage operational controls for vehicles, drivers, routes, and journeys to prevent accidents.
Conduct RTS performance evaluations, internal audits, and management reviews.
Promote a culture of road safety and continual improvement across the organization.
Health and safety managers
Fleet and transport supervisors
Logistics and supply chain managers
Traffic safety officers and coordinators
Risk management and compliance professionals
ISO consultants and internal auditors
Government and public sector representatives involved in road transport safety
Basic knowledge of safety or risk management
Experience in transport or fleet operations helpful
No prior ISO 39001 experience required