Course Overview

This course provides in-depth training on Good Storage Practices (GSP), a critical component of quality systems for the safe storage and handling of regulated products. GSP ensures that goods are stored under controlled conditions, minimizing contamination, degradation, or mix-ups and supporting traceability throughout the supply chain. Aligned with WHO GSP guidelines, GDP principles, and national regulations, the course prepares participants to implement compliant warehousing operations, especially in pharma, food, cosmetics, and chemical sectors. It supports readiness for inspections by drug authorities, food safety bodies, or third-party certifiers.

What You’ll Learn

By the end of the course, you will be able to:

• Understand global GSP principles and their role in product quality and safety

• Identify regulatory expectations under WHO, FDA, EU, CDSCO, FSSAI, etc.

• Design hygienic and temperature-controlled storage facilities

• Implement SOPs for receiving, handling, storing, and dispatching goods

• Apply stock rotation principles like FIFO/FEFO and batch traceability

• Prevent contamination, mix-ups, or pest infestations in warehouses

• Monitor temperature, humidity, and critical storage parameters

• Handle rejected, recalled, or expired products appropriately

• Maintain documentation for inspections and audits

• Align GSP with GMP, GDP, and QMS frameworks

Who Should Attend

• Warehouse Managers and Supervisors

• QA/QC and Compliance Officers

• Logistics and Supply Chain Professionals

• Production and Material Management Staff

• Pharmacists and Storekeepers

• Food and Pharma Industry Operators

• Auditors, Inspectors, and Regulatory Affairs Teams

• Organizations pursuing WHO, ISO, or national certification

Recommended

• No prior GSP certification required

• Recommended for storage operations involving temperature- or time-sensitive products

• Suitable for pharma, food, cosmetics, agrochemical, veterinary, and chemical sectors

Course description

This course provides in-depth training on food safety practices in catering environments based on the Codex Alimentarius CXC 39-1993, a foundational international guideline for hygienic practices. The course equips participants with the knowledge and tools to manage food safety risks across the catering value chain, from procurement and preparation to storage and service. Emphasizing the principles of HACCP and Codex-based hygiene, the course helps ensure that food served in catering operations is safe, wholesome, and compliant with global standards. The training is ideal for organizations aiming to elevate their food safety culture, comply with regulatory expectations, and protect consumer health in mass catering, institutional kitchens, event-based services, and more.

What You’ll Learn

By the end of the course, you will be able to:

• Understand the key provisions and structure of Codex CXC 39-1993

• Apply general principles of food hygiene in catering settings

• Design safe workflows from food procurement to serving

• Establish hygiene controls for facilities, personnel, and equipment

• Implement effective cleaning, sanitation, and pest management plans

• Identify critical control points and apply HACCP principles

• Prevent cross-contamination and allergen-related risks

• Handle food for vulnerable groups (children, elderly, immunocompromised)

• Maintain temperature control in storage, cooking, and service

• Create documentation for inspection readiness and internal audits

Who Should Attend

• Catering Managers and Supervisors

• Food Safety Officers and Quality Assurance Teams

• Hotel, Hospital, and Institutional Kitchen Staff

• Event and Banquet Catering Operators

• School and University Food Service Managers

• Government Inspectors and Food Auditors

• HACCP Team Members and Consultants

Recommendations

• No prior Codex experience required

• Knowledge of basic food handling helpful

• Beneficial for organizations pursuing ISO 22000, HACCP, or national food safety certification

Course description

This course provides detailed guidance on implementing ISO/IEC 27017:2015, the international standard for information security controls in cloud computing environments. As a security extension to ISO/IEC 27001 and ISO/IEC 27002, this standard offers additional controls and implementation advice specifically for cloud service providers (CSPs) and cloud service customers (CSCs). Participants will learn how to identify cloud-specific risks, implement appropriate controls, and manage shared responsibilities effectively in a cloud environment.

What You’ll Learn

By the end of the course, you will be able to:

• Understand the purpose, structure, and scope of ISO/IEC 27017:2015.

• Identify the differences and alignment with ISO/IEC 27001 and 27002.

• Recognize the shared responsibility model in cloud computing.

• Implement the 7 additional controls and 37 enhanced guidelines specific to cloud services.

• Address cloud-specific risks including multi-tenancy, virtualization, and legal jurisdiction.

• Develop clear roles and responsibilities between CSPs and CSCs.

• Manage cloud service agreements, SLAs, and third-party assurance requirements.

• Ensure compliance with data privacy, availability, and integrity expectations in the cloud.

• Strengthen incident response, backup, and business continuity in cloud-based environments.

• Prepare for audits or certifications that require cloud security assurances.

Who Should Attend

• Information Security Managers and CISOs

• Cloud Service Providers (IaaS, PaaS, SaaS)

• IT Risk and Compliance Officers

• Data Privacy and Governance Professionals

• Cloud Architects and DevSecOps Teams

• Consultants implementing ISO 27001 in cloud environments

Recommendations

• Familiarity with cloud computing models and ISO/IEC 27001 is helpful

• No prior experience with ISO 27017 is required

• Ideal for organizations migrating to or managing cloud-based infrastructure

Skills

• ISO/IEC 27017 clause interpretation and implementation

• Cloud-specific risk identification and control design

• CSP/CSC role delineation

• Security in virtualization and multitenant environments

• Data lifecycle protection in cloud services

• Secure configuration and administrative operations

• SLA and contractual security alignment

• Incident management in cloud infrastructure

• Integration with ISO/IEC 27001 and 27002

Course description

This course provides an in-depth understanding of ISO 22316, the international standard offering guidance on organizational resilience. It helps organizations strengthen their ability to anticipate, prepare for, respond to, and adapt to incremental change and sudden disruptions. Unlike prescriptive systems, ISO 22316 provides a framework based on key principles such as leadership, culture, shared vision, and risk awareness. This training empowers participants to embed resilience into strategy, operations, and organizational culture across all sectors.

What You’ll Learn

By the end of the course, you will be able to:

• Understand the purpose, scope, and principles of ISO 22316:2017.

• Define organizational resilience and its relationship with risk, business continuity, and sustainability.

• Identify the elements that contribute to resilience: leadership, communication, culture, and resources.

• Assess current organizational capabilities and gaps in resilience.

• Develop strategies that improve adaptability, flexibility, and responsiveness.

• Align resilience activities with governance, performance, and stakeholder expectations.

• Foster collaboration, innovation, and a shared vision across the organization.

• Create a roadmap to embed resilience thinking in organizational systems.

• Integrate ISO 22316 with related standards (ISO 22301, ISO 31000, ISO 9001, etc.).

• Monitor and evaluate improvements in resilience through relevant indicators.

Who Should Attend

• Risk and Resilience Managers

• Business Continuity and Crisis Management Professionals

• Executive and Strategic Leaders

• Governance, Risk, and Compliance (GRC) Officers

• Organizational Development and HR Leaders

• Consultants supporting organizational transformation and continuity

Recommendations

• Familiarity with organizational strategy, risk, or business continuity is helpful

• No prior experience with ISO 22316 required

• Useful for both public and private sector organizations across industries

Skills

• ISO 22316 principles and application

• Organizational resilience gap assessment

• Resilience strategy development

• Stakeholder engagement and leadership alignment

• Integration with ISO 22301 (BCMS) and ISO 31000 (Risk Management)

• Adaptive capacity planning

• Culture and behavioral enablers of resilience

• Measurement and continual improvement of resilience

Course description

This engaging course equips participants with the knowledge and skills to design, implement, and improve an Event Sustainability Management System (ESMS) in accordance with ISO 20121:2024. You’ll learn how to identify sustainability issues throughout an event’s life cycle, engage stakeholders, manage resources efficiently, and ensure compliance with social, environmental, and economic requirements. The course connects ISO 20121 principles to international sustainability frameworks such as the UN SDGs and GRI Standards, preparing participants to deliver responsible, inclusive, and low-impact events that align with organizational strategy and stakeholder expectations.

What you’ll learn

By the end of this course, you will be able to:

• Interpret the structure and intent of ISO 20121:2024 and its key requirements.

• Identify sustainability issues, impacts, and opportunities across the event life cycle.

• Develop a sustainability policy and integrate it into event planning and operations.

• Engage stakeholders effectively and manage communication and transparency.

• Apply risk-based thinking to event sustainability management and decision-making.

• Establish monitoring, measurement, and evaluation systems for sustainability performance.

• Demonstrate continual improvement and prepare for third-party certification audits.

Who should attend

• Event planners and coordinators

• Sustainability managers and officers

• Marketing and communications professionals

• Hospitality and venue managers

• NGO and government event organizers

• Corporate social responsibility (CSR) professionals

• Consultants aiming to align events with ISO 20121 sustainability principles

Recommended

• Basic understanding of event management is helpful

• No prior ISO 20121 experience required

• Suitable for organizations of any size hosting events

Course overview

This course provides a practical understanding of ISO 44001:2017, the international standard for establishing and maintaining effective collaborative business relationships. Participants will learn how to build trust-based partnerships with suppliers, customers, and strategic stakeholders through structured governance, shared objectives, performance evaluation, and risk-sharing approaches. The training covers the ISO 44001 lifecycle model, including relationship planning, value creation, communication management, and continual improvement. Emphasis is placed on integrating collaboration into organizational strategy to enhance innovation, reduce operational risks, and improve service delivery. By the end of the course, participants will be equipped to implement and sustain a collaborative business relationship management system aligned with ISO 44001 requirements.

What you’ll learn

By the end of this course, you will be able to:

• Explain the principles and structure of ISO 44001:2017 and the eight-stage relationship management framework.

• Identify opportunities where collaboration delivers measurable value to both parties.

• Establish governance structures, roles, and communication systems that promote transparency and trust.

• Develop joint objectives, performance metrics, and risk-sharing mechanisms.

• Manage relationship health, continuous improvement, and issue resolution processes.

• Integrate collaboration into business strategy and supply chain operations.

• Prepare for ISO 44001 certification and continual improvement audits.

Who should attend

• Business leaders and executives

• Partnership and alliance managers

• Supply chain and operations professionals

• Project managers and coordinators

• Procurement and contract specialists

• Management system and strategy consultants

• Anyone involved in managing alliances, joint ventures, or strategic partnerships

Recommended

• Familiarity with supply chain or relationship management

• Basic understanding of business processes and governance

• No prior ISO 44001 training required

Course overview

This applied course equips participants with the knowledge and practical skills to develop, implement, and maintain an effective Asset Management System (AMS) aligned with ISO 55001:2014. You’ll learn how to establish an asset management policy, strategy, and objectives that balance performance, cost, and risk throughout the asset lifecycle. The course emphasizes aligning asset management with organizational objectives, integrating risk-based decision-making, and optimizing asset value across sectors such as manufacturing, utilities, transportation, and infrastructure. You will also explore the relationships between ISO 55000 (overview, principles) and ISO 55002 (guidance on application).

What you’ll learn

By the end of this course, you will be able to:

• Explain the purpose, structure, and key clauses of ISO 55001:2014 and its integration with other management systems.

• Identify organizational context, stakeholder needs, and asset management objectives.

• Develop and implement an asset management policy, strategy, and plan.

• Apply risk-based decision-making to asset lifecycle activities—acquisition, operation, maintenance, and disposal.

• Monitor asset performance using key indicators, condition assessments, and lifecycle cost analysis.

• Conduct internal audits and management reviews to evaluate AMS effectiveness and continual improvement.

• Prepare your organization for ISO 55001 certification and ongoing asset optimization.

Who should attend

• Maintenance and reliability engineers

• Asset and facility managers

• Infrastructure and utilities planners

• Operations and maintenance supervisors

• Risk and finance professionals involved in asset optimization

• Internal auditors of management systems

• Consultants supporting ISO 55001 implementation or certification

Recommended

• Basic knowledge of operational or maintenance activities is helpful

• Useful for organizations managing valuable physical assets

• No prior ISO 55001 experience required

Course overview

This course equips participants with the knowledge and tools to design, implement, and maintain a Road Traffic Safety (RTS) Management System in accordance with ISO 39001:2012. You’ll learn how to identify road safety risks, set measurable RTS objectives, and apply a data-driven approach to reduce deaths and serious injuries caused by road traffic incidents. The course emphasizes system integration, risk-based thinking, and continual improvement, linking ISO 39001 to related frameworks such as ISO 9001 (quality), ISO 45001 (occupational health and safety), and ISO 14001 (environmental management).

What you’ll learn

By the end of this course, you will be able to:

• Understand the structure, intent, and key clauses of ISO 39001:2012.

• Identify RTS risks, road user behaviours, and external factors influencing traffic safety performance.

• Develop and implement a Road Traffic Safety policy aligned with organizational strategy.

• Set, monitor, and evaluate RTS objectives and key performance indicators (KPIs).

• Manage operational controls for vehicles, drivers, routes, and journeys to prevent accidents.

• Conduct RTS performance evaluations, internal audits, and management reviews.

• Promote a culture of road safety and continual improvement across the organization.

Who should attend

• Health and safety managers

• Fleet and transport supervisors

• Logistics and supply chain managers

• Traffic safety officers and coordinators

• Risk management and compliance professionals

• ISO consultants and internal auditors

• Government and public sector representatives involved in road transport safety

Recommended:

• Basic knowledge of safety or risk management

• Experience in transport or fleet operations helpful

• No prior ISO 39001 experience required