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This course provides detailed guidance on implementing ISO/IEC 27017:2015, the international standard for information security controls in cloud computing environments. As a security extension to ISO/IEC 27001 and ISO/IEC 27002, this standard offers additional controls and implementation advice specifically for cloud service providers (CSPs) and cloud service customers (CSCs). Participants will learn how to identify cloud-specific risks, implement appropriate controls, and manage shared responsibilities effectively in a cloud environment.
By the end of the course, you will be able to:
Understand the purpose, structure, and scope of ISO/IEC 27017:2015.
Identify the differences and alignment with ISO/IEC 27001 and 27002.
Recognize the shared responsibility model in cloud computing.
Implement the 7 additional controls and 37 enhanced guidelines specific to cloud services.
Address cloud-specific risks including multi-tenancy, virtualization, and legal jurisdiction.
Develop clear roles and responsibilities between CSPs and CSCs.
Manage cloud service agreements, SLAs, and third-party assurance requirements.
Ensure compliance with data privacy, availability, and integrity expectations in the cloud.
Strengthen incident response, backup, and business continuity in cloud-based environments.
Prepare for audits or certifications that require cloud security assurances.
Information Security Managers and CISOs
Cloud Service Providers (IaaS, PaaS, SaaS)
IT Risk and Compliance Officers
Data Privacy and Governance Professionals
Cloud Architects and DevSecOps Teams
Consultants implementing ISO 27001 in cloud environments
Familiarity with cloud computing models and ISO/IEC 27001 is helpful
No prior experience with ISO 27017 is required
Ideal for organizations migrating to or managing cloud-based infrastructure
ISO/IEC 27017 clause interpretation and implementation
Cloud-specific risk identification and control design
CSP/CSC role delineation
Security in virtualization and multitenant environments
Data lifecycle protection in cloud services
Secure configuration and administrative operations
SLA and contractual security alignment
Incident management in cloud infrastructure
Integration with ISO/IEC 27001 and 27002
This course offers a comprehensive guide to ISO 26000:2010, the international standard for social responsibility. Unlike other ISO management system standards, ISO 26000 is non-certifiable and provides guidance rather than requirements. It supports organizations of all sizes and sectors in operating in a socially responsible manner by aligning values, strategy, and operations with ethical, legal, and environmental expectations. This course equips participants to embed responsible practices across seven core subjects, including human rights, labour, the environment, and community involvement.
By the end of the course, you will be able to:
Understand the scope, structure, and foundational principles of ISO 26000.
Apply the seven core subjects of social responsibility:
Organizational governance
Human rights
Labor practices
The environment
Fair operating practices
Consumer issues
Community involvement and development
Align social responsibility practices with organizational strategy.
Identify relevant stakeholders and engage them effectively.
Assess social and environmental impacts of operations and supply chains.
Integrate ISO 26000 with CSR, ESG, and sustainability reporting frameworks.
Develop and implement policies, codes of conduct, and social programs.
Promote transparency, ethical behavior, and accountability across departments.
Benchmark and measure progress in social responsibility.
Communicate your organization’s social responsibility efforts to internal and external stakeholders.
CSR, ESG, and Sustainability Officers
Compliance and Ethics Managers
HR and Diversity & Inclusion Professionals
Environmental and Community Engagement Leaders
Executive Leadership and Strategy Teams
Consultants in sustainability, governance, and corporate responsibility
No prior experience with ISO 26000 is required
Familiarity with sustainability, ESG, or social impact frameworks is helpful
Suitable for all sectors: public, private, and nonprofit
ISO 26000 principles and guideline interpretation
Stakeholder engagement and mapping
Ethical governance and transparency practices
Human rights due diligence
Environmental and social impact awareness
Community development strategy
Responsible supply chain management
CSR and ESG alignment
Non-financial reporting and communication
This course provides an in-depth understanding of ISO 22316, the international standard offering guidance on organizational resilience. It helps organizations strengthen their ability to anticipate, prepare for, respond to, and adapt to incremental change and sudden disruptions. Unlike prescriptive systems, ISO 22316 provides a framework based on key principles such as leadership, culture, shared vision, and risk awareness. This training empowers participants to embed resilience into strategy, operations, and organizational culture across all sectors.
By the end of the course, you will be able to:
Understand the purpose, scope, and principles of ISO 22316:2017.
Define organizational resilience and its relationship with risk, business continuity, and sustainability.
Identify the elements that contribute to resilience: leadership, communication, culture, and resources.
Assess current organizational capabilities and gaps in resilience.
Develop strategies that improve adaptability, flexibility, and responsiveness.
Align resilience activities with governance, performance, and stakeholder expectations.
Foster collaboration, innovation, and a shared vision across the organization.
Create a roadmap to embed resilience thinking in organizational systems.
Integrate ISO 22316 with related standards (ISO 22301, ISO 31000, ISO 9001, etc.).
Monitor and evaluate improvements in resilience through relevant indicators.
Risk and Resilience Managers
Business Continuity and Crisis Management Professionals
Executive and Strategic Leaders
Governance, Risk, and Compliance (GRC) Officers
Organizational Development and HR Leaders
Consultants supporting organizational transformation and continuity
Familiarity with organizational strategy, risk, or business continuity is helpful
No prior experience with ISO 22316 required
Useful for both public and private sector organizations across industries
ISO 22316 principles and application
Organizational resilience gap assessment
Resilience strategy development
Stakeholder engagement and leadership alignment
Integration with ISO 22301 (BCMS) and ISO 31000 (Risk Management)
Adaptive capacity planning
Culture and behavioral enablers of resilience
Measurement and continual improvement of resilience
This course equips participants with the knowledge and tools to design, implement, and maintain a Road Traffic Safety (RTS) Management System in accordance with ISO 39001:2012. You’ll learn how to identify road safety risks, set measurable RTS objectives, and apply a data-driven approach to reduce deaths and serious injuries caused by road traffic incidents. The course emphasizes system integration, risk-based thinking, and continual improvement, linking ISO 39001 to related frameworks such as ISO 9001 (quality), ISO 45001 (occupational health and safety), and ISO 14001 (environmental management).
By the end of this course, you will be able to:
Understand the structure, intent, and key clauses of ISO 39001:2012.
Identify RTS risks, road user behaviours, and external factors influencing traffic safety performance.
Develop and implement a Road Traffic Safety policy aligned with organizational strategy.
Set, monitor, and evaluate RTS objectives and key performance indicators (KPIs).
Manage operational controls for vehicles, drivers, routes, and journeys to prevent accidents.
Conduct RTS performance evaluations, internal audits, and management reviews.
Promote a culture of road safety and continual improvement across the organization.
Health and safety managers
Fleet and transport supervisors
Logistics and supply chain managers
Traffic safety officers and coordinators
Risk management and compliance professionals
ISO consultants and internal auditors
Government and public sector representatives involved in road transport safety
Basic knowledge of safety or risk management
Experience in transport or fleet operations helpful
No prior ISO 39001 experience required
This course offers practical guidance on implementing ISO 44001, the internationally recognized standard for establishing and managing collaborative business relationships. Participants will learn to build a structured framework to identify, develop, and manage relationships with suppliers, customers, partners, and internal stakeholders. The course covers planning, governance, joint value creation, risk management, communication, and exit strategies to ensure sustainable, mutually beneficial collaborations. By the end, trainees will know how to create and maintain a collaborative-working system that enhances trust, performance, resource sharing, and long-term partnerships across diverse organizational contexts.
By the end of the course, you will be able to:
Understand the scope, purpose, and key principles of ISO 44001:2017.
Apply the eight-stage collaborative relationship management lifecycle.
Define roles, governance, and leadership in collaborative partnerships.
Establish processes for partner selection, alignment, and joint objectives.
Identify risks, opportunities, and value drivers in collaborative relationships.
Develop collaborative working agreements, charters, and performance metrics.
Integrate ISO 44001 with other management systems (e.g. ISO 9001, ISO 27001).
Foster trust, communication, and joint problem-solving across boundaries.
Prepare documentation and evidence for ISO 44001 certification.
Build an implementation roadmap for sustained relationship-based performance.
Partnership and Alliance Managers
Procurement and Supply Chain Professionals
Business Development and Strategy Leaders
Quality and Relationship Managers
Project Managers and Program Directors
Consultants supporting collaborative frameworks and ISO standards
Understanding of strategic relationships or supplier management is helpful
No prior ISO 44001 knowledge is required
Ideal for teams engaging in complex partnerships, outsourcing, or joint ventures
A practical, scenario-based course that builds the competence to plan, conduct, report, and follow up internal audits of an Occupational Health & Safety Management System (OHSMS) aligned to ISO 45001:2018, using the ISO 19011 auditing guideline as your roadmap. You’ll practice process- and risk-based auditing, worker participation touchpoints, evidence gathering, and clear reporting that drives corrective action and prevention. (ISO 45001 replaces OHSAS 18001 and places a stronger emphasis on worker participation). You’ll also learn how to structure an audit program and assign competent, independent auditors in accordance with ISO 19011.