Course description

This course offers practical guidance on implementing ISO 44001, the internationally recognized standard for establishing and managing collaborative business relationships. Participants will learn to build a structured framework to identify, develop, and manage relationships with suppliers, customers, partners, and internal stakeholders. The course covers planning, governance, joint value creation, risk management, communication, and exit strategies to ensure sustainable, mutually beneficial collaborations. By the end, trainees will know how to create and maintain a collaborative-working system that enhances trust, performance, resource sharing, and long-term partnerships across diverse organizational contexts.

What You’ll Learn

By the end of the course, you will be able to:

• Understand the scope, purpose, and key principles of ISO 44001:2017.

• Apply the eight-stage collaborative relationship management lifecycle.

• Define roles, governance, and leadership in collaborative partnerships.

• Establish processes for partner selection, alignment, and joint objectives.

• Identify risks, opportunities, and value drivers in collaborative relationships.

• Develop collaborative working agreements, charters, and performance metrics.

• Integrate ISO 44001 with other management systems (e.g. ISO 9001, ISO 27001).

• Foster trust, communication, and joint problem-solving across boundaries.

• Prepare documentation and evidence for ISO 44001 certification.

• Build an implementation roadmap for sustained relationship-based performance.

Who Should Attend

• Partnership and Alliance Managers

• Procurement and Supply Chain Professionals

• Business Development and Strategy Leaders

• Quality and Relationship Managers

• Project Managers and Program Directors

• Consultants supporting collaborative frameworks and ISO standards

Recommended

• Understanding of strategic relationships or supplier management is helpful

• No prior ISO 44001 knowledge is required

• Ideal for teams engaging in complex partnerships, outsourcing, or joint ventures